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If you�ve ever tried ordering tickets by phone to see your favorite band, you know that busy signals can be painful. Likewise, getting a busy signal when you dial into your ISP is enough to make any online user want to pull the plug on the Internet.
John Schmitt, an America Online (AOL) subscriber, said that when AOL went to a flat rate of $19.95 on December 2, 1996, his phone signals got buzzed. �Before the pricing fiasco, it wasn�t really a problem to get connected,� Schmitt said. Now, though, Schmitt has a hard time getting his modem to connect to AOL. �They�ve got to do something to accommodate the new traffic,� Schmitt said.
And they are. America Online spokesperson, Steve Sigmund, said that they plan to add more modems to keep their 7 million users connected. �We�ve taken a lot of steps to upgrade the system,� Sigmund said.
It�s just in time for Schmitt, but before you select an ISP, make sure that they can support your calls into the Internet.
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